Order options:
We strongly recommend using our secure online shopping cart for orders. If you prefer to fax, mail, or e-mail your order, you may use our PDF order form. Dealers, law enforcement agencies, or anyone with questions may call us at 800-248-LUBE or e-mail prolix@prolixlubricant.com.

PDF order form (blank – to handwrite and fax to 801-569-8225)

Instructions: 

• Either order form will open in a new window. Please allow a few moments for it to load, especially the fillable version, which requires the free Adobe Acrobat Reader.
• The blank form can be printed and completed by hand. Enter payment details (if using a credit card, provide all required information). You may either print and fax the form or save the PDF and e-mail it to prolix@prolixlubricant.com.

Shipping information:

• All containers are “special” poly-plastic with pop-up (PC) applicators, except in bulk 16 oz. and larger.
• Bulk containers over 5 gallons are available by special order.
• Orders are shipped via UPS or other local carriers unless otherwise specified.
• Utah residents must add Utah sales tax.
• Contact us for shipping quotes on 4- or 5-gallon bulk orders or shipments outside the continental U.S.

Shipping cost:

• We charge a reasonable and fair shipping cost as close to our actual cost as possible.
• For continental U.S. orders, the website shipping cost represents our best estimate.
• If our actual cost is within $2.00 (up or down), we process the order using the quoted amount.
• If the cost exceeds the quoted amount by more than $2.00, including orders outside the continental U.S., we will e-mail you a revised cost and request authorization before shipping or processing any credit card.
• A 10% fee (not to exceed $20.00) applies for any required custom forms for international shipments.

Free/discounted shipping:

• Orders over $200 receive free shipping.
• Free or discounted shipping may not appear on the online form, but you will not be charged at checkout or, if discounted, will receive a credit against shipping costs.

Returns policy:

• If our product does not deliver the results described in our materials, call or e-mail us. Once we confirm the product was used correctly, you may request an RA number and return your purchase—even empty bottles—for a full refund.
• To date, we’ve had only two such requests, and not one bottle has ever been returned! That’s a track record we’re proud to share. At PrOlix®, despite all the testimonials, the test we value most is yours.

Contact us for dealer & law enforcement pricing.